Insights
Insights into Aged Care Excellence
The Crucial Role of the Whistleblower
Here at Critical Success Solutions (CSS) we understand the importance of whistleblowers and the preservation of privacy within the aged care sector. When we are auditing aged care Homes/Services we always pose the question: “Do you have a Privacy Officer?” and “Do you have a Whistleblower Officer?” If you do
Key governance areas for compliance in monitoring visits for providers
As we approach the 1st of December, here at Critical Success Solutions (CSS) we want to highlight key governance areas for aged care providers to be prepared for the monitoring visits that will commence post December 1st deadline. It is crucial to ensure compliance with the new strengthening governance requirements. This
Stress Testing: Preparing your village and team
During periods of change and increased regulation Retirement Village specialists Russell Kennedy Lawyers recommended in their webinar that villages undertake Stress Testing (link below). During the government consultation period regarding changes to exit payments many expressed their concerns on how this additional pressure will be managed with all the other
Strengthening Provider Governance Reforms – December 1st approaching fast
The Aged Care Quality and Safety Commission (ACQSC) have been working to improve governance and accountability across the sector. This includes amendments to the Aged Care Act and the Aged Care Quality and Safety Commission Act to strengthen the governance arrangements of approved providers. From 1 December 2023, providers approved before 1 December 2022 must:
Annual Performance Review Of Your Board
At Critical Success Solutions we are often asked – why do we need to conduct an annual performance review of the Board? In the every changing landscape and context of aged care governance in Australia, it is a vital practice for several reasons: Therefore, an annual performance review of the
ACQSC 24/7 RN Exemption Monitoring Visit
We would like to share with you the focus areas and insights on a recent new process conducted by the Aged Care Quality and Safety Commission (ACQSC) at an aged care provider we network with. The purpose of this monitoring visit was to assess the compliance with the 24/7 Registered