February 26, 2021 – Critical Success Solutions

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Day: February 26, 2021

Managing Unreasonable Complaints in your Retirement Village

Being accessible and responsive to all complainants who approach you or the village office with a complaint is important but

Keep Informed #COVID19 December 2020

Australian Government agencies and state and territories governments are continuing to monitor and implement strategies around Coronavirus (COVID-19) containment and control,

Outbreak Management Planning in Aged Care – from Aged Care Quality and Safety Commission

The Commission recently released their Outbreak Management Planning in Aged Care guide that provides practical guidance to support COVID-19 outbreak management planning

Serious Incident Response Scheme to commence 1 April 2021

The Serious Incident Response Scheme (SIRS) is a national framework for incident management and reporting of serious incidents in residential

Keep Informed #COVID19

Australian Government agencies and state and territories governments are continuing to monitor and implement strategies around Coronavirus (COVID-19) containment and control,

CSS Audits and Learning Programs via Webinar or Workshops

Infection Prevention and Control (IPC) Lead/Coordinators Online Course – REGISTER your interestHeld over three days, with one day per week with

“Unprecedented” Times for 2020 and Focus for 2021

Here at Critical Success Solutions (CSS), as we watched the new year fireworks on TV (see our photo above) and

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Critical Success Solutions is an organisation that provides an innovative approach to business management and quality systems. We have a commitment to providing a professional and high quality service to all clients.

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E: info@cssconsulting.com.au

T: 02 9052 0292

A: PO Box 3086 Blaxland East NSW 2774

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